Tips For A Great Customer eNewsletter

enewsletter

Offering a Customer Newsletter (or eNewsletter) is one of the most TIME effective and COST effective things you can do to increase your Party Plan Business in big ways.  Reports show that companies that use eNewsletters have seen an increase in business both in first time sales and even larger … [Read more...]

A Gift Card, Raw Fish, And A Great Lesson

customer-service

Every Thursday night is "Date Night" for Mike and I.  It is a night to relax, no cooking, no cleaning, just spending time together.   We use our iPhones to select random restaurants, and spend just a few hours "unplugged" from work.  I had been presented with a Gift Card  few weeks ago at a … [Read more...]

Customer Care Tips – Audio Style!

Customer Service survey

Last night we had our weekly Conference Call as part of the Party Plan Divas membership.  It was a great call and one that I believe is SO important that I just had to share! Customer Care is critical to the success and longevity of any Home Party Plan Business.   Without it, you are truly … [Read more...]

Building Your Business on a Budget

piggybankwoman

Building your Home Party Plan Business CAN be a very expensive endeavor - but it doesn't HAVE to be!  There are hundreds of ways to build your business FREE or nearly free.  In fact - many of the FREE options will have even more ROI (Return on Investment) than many of the pricier options.  Check … [Read more...]

The Disappearing Hostess

woman-frustrated-cell-phone

Morning Lynsey! Here is a question someone sent and I thought of you right away for an answer! Thanks! Hi Ladies, So how many of us have had a party booked.. you have spoken to the host... did all your coaching.. and then a week before the party, you call... and call... leave message after … [Read more...]

Failure To Follow Up

divacoach

#1 - I am the worst when it comes to follow up....I don't do it. I know this is so important in business but I just can't do it.  Do you have any tips that may help? #2 - Me too, please. I have my hostess tracker sheets that are awsome but I just can't get around to following up … [Read more...]

Party Plan Consultant – Be the best teacher, leader and coach you can be!

woman_ladder

As a Leader it is your job to train your team, show them "the ropes", coach them on what to do, and more importantly what NOT to do.  You teach a new Consultant about Branding, about Gardening, about the importance of Hostess Coaching and how to not "leave money on the table" by implementing a good … [Read more...]

Top 10 Customer Service Tips

customer-service

Here are the ten top tips for improving your Customer Service Skills: 1.  Stay in contact with your customers on a regular basis. Offer then a free eNewsletter, add them to your Social Media outlets, make Customer Care Calls for special events (holiday, new catalog, etc) 2. Create a Customer … [Read more...]