The Disappearing Hostess

So how many of us have had a party booked.. you have spoken to the host… did all your coaching.. and then a week before the party, you call… and call… leave message after message… and don’t get a response.. What do you do when this happens?

Failure To Follow Up

#1 – I am the worst when it comes to follow up….I don’t do it. I know this is so important in business but I just can’t do it. Do you have any tips that may help?

Party Plan Consultant – Be the best teacher, leader and coach you can be!

As a Leader it is your job to train your team, show them “the ropes” coach them what to do, and more importantly what NOT to do. You teach a new Consultant about Branding, about Gardening, about the importance of Hostess Coaching and how to not “leave money on the table” by implementing a good solid Customer Care Program. You teach her how to Book Parties from Scratch and how to Upsell at a party. You teach her how to BE a Party Plan Diva.

What have you been preaching and teaching… but not doing yourself?

Top 10 Customer Service Tips

Here are the ten top tips for improving your Customer Service Skills